Privacy Notice
Jannaway Freelancing Ltd (trading as Jannaways) Last updated: 21/02/2026
1. Who We Are:
Jannaway Freelancing Ltd (trading as “Jannaways”) is the data controller responsible for your personal data. Registered company number:14744304. Registered office: Cosy Lodge, Wantage Road, Lambourn, Berks, RG17 8UF. Email: hello@jannaways.co.uk. We are based in the United Kingdom. Our website may be accessed internationally.
2. The Information We Collect
We may collect: Name, Email address, Telephone number, Business information, Payment details (processed securely via payment providers), Contract documentation, Website usage data (IP address, browser type, device data), Marketing preferences,
1. Who We Are:
Jannaway Freelancing Ltd (trading as “Jannaways”) is the data controller responsible for your personal data. Registered company number:14744304. Registered office: Cosy Lodge, Wantage Road, Lambourn, Berks, RG17 8UF. Email: hello@jannaways.co.uk. We are based in the United Kingdom. Our website may be accessed internationally.
2. The Information We Collect
We may collect: Name, Email address, Telephone number, Business information, Payment details (processed securely via payment providers), Contract documentation, Website usage data (IP address, browser type, device data), Marketing preferences,
3. How We Use Your Information
We use your information to: Respond to enquiries: Legal basis: Contractual necessity. Provide services and manage client relationships: Legal basis: Contractual necessity. Process payments and maintain financial records: Legal basis: Legal obligation. Improve our website and ensure security: Legal basis: Legitimate interests. Send marketing emails (if you opt in): Legal basis: Consent. You can withdraw consent at any time.
4. Marketing
If you choose to receive marketing emails, we use HubSpot (data hosted in Germany, EU) to manage communications. You can unsubscribe at any time using the link in our emails.
5. Payments
Payments are processed securely through third-party payment providers. We do not store full card details.
6. Service Providers
We use trusted third-party providers including: HubSpot (CRM & email marketing – EU hosted), Google Analytics (website analytics), Google Drive (secure document storage), Online payment providers, These providers process data on our behalf under appropriate data protection agreements.
7. International Transfers
Some of our service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place.
8. Use of AI
We may use artificial intelligence tools to assist with administrative tasks, content drafting and business operations. We may also use structured assessment logic and AI-supported tools within online diagnostic services to generate personalised results. This involves automated processing but does not produce legal or similarly significant effects. We apply appropriate safeguards and data minimisation principles when using AI tools.
9. Data Retention
We retain data only as long as necessary: Enquiries: up to 12 months, Client contracts & financial records: 6 years, Marketing data: until you withdraw consent, Analytics data: up to 26 months
10. Your Rights
You have the right to: Access your personal data, Correct inaccurate data, Request deletion (where applicable), Restrict processing, Object to processing, Withdraw consent, Request data portability, Lodge a complaint with the UK Information Commissioner’s Office (ICO) ICO: https://ico.org.uk
11. Cookies
We use cookies to operate our website and analyse traffic. Non-essential cookies (such as analytics and marketing cookies) are only placed with your consent. You can manage your cookie preferences at any time via our cookie settings tool.
12. Changes
We may update this policy from time to time. The latest version will always be available on our website.
We use your information to: Respond to enquiries: Legal basis: Contractual necessity. Provide services and manage client relationships: Legal basis: Contractual necessity. Process payments and maintain financial records: Legal basis: Legal obligation. Improve our website and ensure security: Legal basis: Legitimate interests. Send marketing emails (if you opt in): Legal basis: Consent. You can withdraw consent at any time.
4. Marketing
If you choose to receive marketing emails, we use HubSpot (data hosted in Germany, EU) to manage communications. You can unsubscribe at any time using the link in our emails.
5. Payments
Payments are processed securely through third-party payment providers. We do not store full card details.
6. Service Providers
We use trusted third-party providers including: HubSpot (CRM & email marketing – EU hosted), Google Analytics (website analytics), Google Drive (secure document storage), Online payment providers, These providers process data on our behalf under appropriate data protection agreements.
7. International Transfers
Some of our service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place.
8. Use of AI
We may use artificial intelligence tools to assist with administrative tasks, content drafting and business operations. We may also use structured assessment logic and AI-supported tools within online diagnostic services to generate personalised results. This involves automated processing but does not produce legal or similarly significant effects. We apply appropriate safeguards and data minimisation principles when using AI tools.
9. Data Retention
We retain data only as long as necessary: Enquiries: up to 12 months, Client contracts & financial records: 6 years, Marketing data: until you withdraw consent, Analytics data: up to 26 months
10. Your Rights
You have the right to: Access your personal data, Correct inaccurate data, Request deletion (where applicable), Restrict processing, Object to processing, Withdraw consent, Request data portability, Lodge a complaint with the UK Information Commissioner’s Office (ICO) ICO: https://ico.org.uk
11. Cookies
We use cookies to operate our website and analyse traffic. Non-essential cookies (such as analytics and marketing cookies) are only placed with your consent. You can manage your cookie preferences at any time via our cookie settings tool.
12. Changes
We may update this policy from time to time. The latest version will always be available on our website.